Sr Developer / Lead - CRM
Western Dental Services, Inc., California’s largest dental services provider and one of the nation’s largest dental HMO’s, is looking for a bright, motivated, senior level software developer to provide technology leadership for the CRM implementation initiative. This position will be based at our Corporate Headquarters in Orange, CA. This role will primarily lead implementation of CRM for Marketing, Sales and Customer Service and platforms integration with other systems and processes at the company. Responsibilities include engaging with business to understand requirements, defining solution blueprints, developing and maintaining customizations, application integration using ETL and API interfaces, producing software development lifecycle artifacts, performing proof-of-concepts, communicating deliverables to the leadership and technology teams. This role will be involved in improving operational metrics, business case development and performance measurement. This role will provide functional knowledge and manage business relationships within context of individual role. Working in collaboration with other IT service and business teams, this role will be accountable for managing lifecycle for all CRM related initiatives to support company’s strategic goals.
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